Situation
ADRA Switzerland was seeking to evaluate social entreprise stability and financial viability, assess community impact, analyse the business model and identify opportunities for scaling and replication vis-a-vis the Inflation and poverty affecting low-income households and vulnerable residents in Thurgau Canton.
Solution
FIFE conducted an independent evaluation using a mixed-methods approach. The study involved surveys with 53 registered customers and 5 volunteers. In addition, key informant interviews were conducted with various stakeholders, including the shop manager, founders, donors, and beneficiaries. A desk review of project documents and operational reports was also carried out to gain further insights into the initiative. Furthermore, on-site observations of shop operations and processes were conducted to complement and validate the information gathered through other methods.
Objectives
- 1 Evaluate social enterprise sustainability and financial viability.
- 2 Assess community impact and engagement metrics.
- 3 Analyze the business model for potential improvements.
- 4 Identify opportunities for scaling and replication.
Outcomes
- Detailed evaluation report with actionable insights delivered.
- Recommendations for operational improvements implemented.
- Best practices for social enterprise models documented.
- Strategic recommendations for expansion developed.
